Privacy Policy

Last updated: July 30, 2026

Modern Paradox (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit our website or place an order, how we use it, and the choices you have.

Information We Collect

Contact and order information — such as your name, email address, shipping and billing address, and phone number.

Payment information — processed securely through our payment providers. We do not store your full card details.

Order content — details of the products you order, including any information you provide for personalized or custom items.

Account information — if you create an account, your login details and order history.

Website usage information — such as pages visited, browser and device type, and general location, typically collected through cookies and analytics tools.

Communications — information you share with us when you contact customer service or submit an inquiry.

How We Use Your Information

We use your information to:

Process and fulfill your orders

Communicate with you about your order, account, or inquiries

Operate, maintain and improve our website

Prevent fraud and keep our site secure

Meet our legal and accounting obligations

Sharing Your Information

We do not sell your personal information. We share it only where necessary to run our business, such as with:

Payment processors, to complete your transaction

Shipping and delivery providers, to fulfill your order

Service providers who help us operate the website (for example, hosting or analytics)

Authorities, where required by law

Cookies

We use cookies and similar technologies to support core site features (like your shopping cart) and to understand how visitors use our website. You can manage cookies through your browser settings.

Data Retention

We retain your information for as long as necessary to fulfill orders, meet legal requirements, and resolve any disputes.

Your Rights

Depending on where you live, you may have the right to access, correct, or request deletion of your personal information, or to opt out of marketing communications. To make a request, contact us using the details below.

Children's Privacy

Our website is not intended for children, and we do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected in the “Last updated” date above.

Contact Us

Questions about this Privacy Policy can be sent to info@modernparadox.ca.